FAQ

When will the collection be available?

We’re currently working on our first drop. The official launch date will be announced very soon.

How can I track my order?

Once your order has been shipped, you’ll receive an email with your tracking number.

How long does shipping take?

Orders are processed within 1–3 business days. Shipping within the U.S. typically takes 3–5 business days.

Can I return or exchange my order?

We accept returns within 14 days of delivery. Please refer to our return policy for more details.

Are the items true to size?

We recommend choosing your usual size. If you’re between sizes, we suggest sizing up.

What if my item arrives damaged or defective?

If you receive a defective item, please contact us immediately at sameefit@gmail.com and we’ll take care of it.